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  1. Bug report

    Running iOS 10.3.2 and BattleScribe 2.01.03

    40k 8th Ed repository from the BattleScribe website

    Create new list for Imperial Space Wolves v2

    Add Air Wing detachment.

    When I try to push the + to add a unit to the detachment, BattleScribe crashes to the iOS springboard. No error message and any data pertaining to the list is lost.

    1 vote
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    • Crash when opening or saving

      Battlescribe 2.00.17 on Win 10 crashes when trying to save or open a roster. I'm using the Warhammer 40k data files. I've tried completely removing all battlescribe files under c:\users\<username>.battlescribe adn c:\users\<username>\battlescribe as well as completely removing the program and reinstalling. Can you advise please.

      10 votes
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        Hm not sure what’s going on here.

        Obvious first steps:

        1) Latest version of the app is 2.01.02 so make sure you update.

        2) Update your Java from www.java.com

        Once you’ve done that, please double check the issue persists. If so, please tell me if you see any error messages.

      • I've just paid for a 1 year support subscription but i still have adverts and no access to the things i'm supposed to.

        I've paid £2.99 to support iOS for 1 year but i'm still getting adverts and no access to the other things i'm supposed to.
        I'm up to date with the app.

        4 votes
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        • Bug: Multiple forces: adding units goes to wrong force

          1. If I start a new roster with multiple forces, or add a force to a working roster
          2. after adding a new unit, the new unit will not necessarily go to the force I'm adding it to. i.e. Click a unit to force 1 HQ, select unit. Unit shows up in force 2 HQ instead. Vice-versa the same issue.

          Where:
          BattleScribe v2.01.02.89 under W10

          3 votes
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          • 2 votes
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              Make sure you sign into the app with the Google account you purchased with (heart icon) and hit the refresh button to make sure your pass is synced.

              If you’re still having trouble, please email me: Jon dot taylor at battlescribe dot net

            • When are you going to fix the Win10 crashing issue that's been reported several times here?

              The program is completely unusable for many people. People have tried all of your suggestions about updating everything, deleting and reinstalling, deleting and reinstalling data..

              You have my money and I have a useless program.

              4 votes
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                I will fix this as soon as I can identify what’s going on!

                To that end I have put out a test version of the app here: http://battlescribe.net/files/BattleScribe_2.01.03.90.BETA_Multi.zip

                1) Download and extract it to a folder on your desktop.
                2) Open the folder and double click “RosterEditor_Debug.bat”
                3) BattleScribe should launch with a black command window behind it. The command window will tell you where the log file is being written.
                4) Use BattleScribe and make it crash.
                5) Go to the log file. Is should contain information that will help me identify the problem.
                6) Email the log file to me: jon dot taylor at battlescribe dot net.

              • Can I get an answer on the application crashing on Windows 10?

                There are several so called "answers" to this problem here that involve deleting, reinstalling the program, java, data.

                I've done all of this and nothing works. When I try to open or save a roster, the program just closes.

                I paid for the app and I'd like for it to work.

                6 votes
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                  I have put out a test version of the app here: http://battlescribe.net/files/BattleScribe_2.01.03.90.BETA_Multi.zip

                  1) Download and extract it to a folder on your desktop.
                  2) Open the folder and double click “RosterEditor_Debug.bat”
                  3) BattleScribe should launch with a black command window behind it. The command window will tell you where the log file is being written.
                  4) Use BattleScribe and make it crash.
                  5) Go to the log file. Is should contain information that will help me identify the problem.
                  6) Email the log file to me: jon dot taylor at battlescribe dot net.


                  Please tell me:

                  1) What version of the app you are using
                  2) What device you are using
                  3) What version of iOS/Android/Windows/macOS you are using
                  4) If you see an error message, what exactly does it say?
                  5) What game/army you are having a problem with
                  6) What exact steps I need to go through to…

                • I am Having a problem with Version 2.00.17

                  Version 2.00.17
                  Windows 10 Desktop App

                  The error i am receiving is two fold

                  1. I attempt to open an existing roster. Battlescribe will attempt to open the roster and open a blank screen that loads when you open just the application. No error Messages were given.

                  2. When I click on the open roster button, press Ctrl O or go to file and open roster. Battlescribe will close to desktop without an error message. This means I have no way of viewing or editing existing Rosters.

                  6 votes
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                  • Chaos Daemons Supreme Command Detachment crashes when trying to add HQs

                    Chaos Daemons Supreme Command Detachment crashes when trying to add HQs. Just create a new roster with it and hit the + on HQ. Crash.

                    3 votes
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                      1 comment  ·  Admin →
                    • Crash- adding Fortification or Lord of war

                      Android 7.0 on a Samsung S7
                      App version 2.01.02
                      Using Warhammer 40,000 8th edition info v1.08 (updated today) taken directly from inside the app, which pulled from https://github.com/BSData/wh40k
                      Error message: Battlescribe has stopped.

                      When trying to add a Fortification or Lord of War under the Fortification Network or Super Heavy Auxiliary detachment respectively, the app will crash when they are from the Tau empire. I am able to add others without issue so far (from other armies) so not entirely sure if it is a data issue or app issue.

                      To reproduce: create a Tau list, add Fortification Network and/or…

                      6 votes
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                      • Allow the community to curate the best sources

                        ... so that links to them can be embedded in the app.

                        This might help keep the benefits of community sourced content, whilst improving the user experience for people like me who just want to get started with a few taps of the screen.

                        1 vote
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                          Improving data management will continue to be a focus in the near term. That said, in version 2.01.01, the Manage Data screen has been much improved and you can add data right inside the app.

                        • Fix the chaos warband option

                          I have many lists and anytime I try to add a chaos warband as my core it gets stuck in an infinite loop. I can choose other core options just not that one.

                          1 vote
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                            Make sure you go though the general troubleshooting: https://battlescribe.net/?faq=troubleshooting


                            If you’re still having trouble, please tell me:

                            1) What version of the app you are using
                            2) What device you are using
                            3) What version of iOS/Android/Windows/macOS you are using
                            4) If you see an error message, what exactly does it say?
                            5) What game/army you are having a problem with
                            6) What exact steps I need to go through to make the problem happen.

                          • Constant crashing.

                            Conatant crash. (out of memory!) regardless of state of device memory.

                            1 vote
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                            • 2.0 data editor and indexer problems

                              Hey guys, finally took the plunge and DL 2.0. Tried to open data indexer and data editor and it tells me the the file is damaged. Anyone know how to fix this issue. I know I'm late to the game, but better late than never.

                              1 vote
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                              • Chaos Marine Roster Unable to Load

                                Running the latest data and version of battlescribe 2.0 on iOS 10.2.1 (iPhone 5c) and I'm unable to create a roster using the chaos marine codex. I've tried several different formations, including a basic combined arms, and each time the app gets stuck on "Creating Roster..." as the wheel continues to spin.

                                4 votes
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                                • 1 vote
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                                    1 comment  ·  Admin →

                                    Make sure you update to version 2.01.xx – you won’t need to search the Internet for data any more.

                                    Otherwise, can you describe the actions you go through to get this error to happen?

                                  • crash trying to "open a roster" or "Save Roster"

                                    Java 8 Update 131
                                    Windows 10 Creator Edition 64 bit

                                    When I click the "Open Roster" icon of "Save Roster" icon the application crashes.

                                    +++++++++++++++++++
                                    +++ Refresh GUI +++
                                    #
                                    # A fatal error has been detected by the Java Runtime Environment:
                                    #
                                    # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x679b21f4, pid=17640, tid=0x00004478
                                    #
                                    # JRE version: Java(TM) SE Runtime Environment (8.0_131-b11) (build 1.8.0_131-b11)
                                    # Java VM: Java HotSpot(TM) Client VM (25.131-b11 mixed mode windows-x86 )
                                    # Problematic frame:
                                    # C [msvcr100.dll+0x121f4]
                                    #

                                    EAX=0x00000000 is an unknown value
                                    EBX={method} {0x14b4f01c} 'getDisplayNameOf' '(JJI)Ljava/lang/String;' in 'sun/awt/shell/Win32ShellFolder2'
                                    ECX=0xc36ba3e4 is an unknown value
                                    EDX=0x00152df8 is an unknown…

                                    8 votes
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                                      This looks like a Java error. Perhaps your installation has become corrupted.

                                      Try uninstalling Java and BattleScribe. Then install the latest Java followed by the latest BattleScribe.

                                      Let me know how you get along.

                                    • Battlescribe crashes on any attempt at file manipulation

                                      Bug report:
                                      I'm using the Windows version of Battlescribe, 2.00.17. Tried reinstalling, no change. I'm using the Warhammer 40,000 data files, but there seems to be no connection of that to the problem (tested using Battlefleet Gothic data files instead, no change).
                                      Whenever I press a wide selection of buttons on the interface, Battlescribe closes abruptly. No error message, nothing. It's as if I had simply pressed the close button. I can't be certain for obvious reasons, but I think it might be that the crash happens any time Battlescribe attempts to open the file explorer. However, running Battlescribe as…

                                      7 votes
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                                        First suggestion is to update to the latest version of Java, just to be sure.

                                        Latest version of BattleScribe is 2.01.01, so make sure you’re up to date there too.

                                        Let me know if this helps.

                                      • Add an option to pay with google credit

                                        I'd love to support you and I have a lot of play credits to do so.

                                        1 vote
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                                          Presumably this is Google Play credit through the Google Opinion Rewards program?

                                          I’m pretty sure this should just work (when buying via the Android app). When you click to purchase a pass, are you given the option of what payment method to use?

                                          I’m not 100% sure though!

                                        • Allow position of entries to be defined

                                          At the moment, entries are sorted alphanumerically. I think it would be useful to allow the data file author to define exactly the order in which entries are listed. If no order is defined, then it can default back to the alphanumeric order.

                                          170 votes
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                                            Initially I thought this would be a problem to implement – should a data file author dictate to a user what order the entries appear?

                                            Thinking more about it however, I think the solution here is to let the user decide. Instead of the data file author rearranging the entries in the data files, I think it would be better to allow the user to rearrange the selections in their list.

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