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  1. App keeps crashing

    I have version 2.01.17 and it keeps crashing when I try to create any list for Horus Heresy v11.003 on an iPhone 6 (iOS 11.4) It just gives the loading circle for about a minute or so and then closes out to my phone’s home screen.

    I have deleted and reinstalled the app and redownloaded the file and it still does it.

    488 votes
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      14 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Bug Report:

      Bug Report: HTML pages are all blank.

      Just starting today I can no longer see any HTML screens when I try to view a unit's datasheet (using Warhammer 40,000 data). The screen is just completely blank. The Report a Bug, About, and What's New screens are also blank in the app. I tried uninstalling and reinstalling, deleting all my files, and restarting my phone (Galaxy S9), but HTML will still not display.

      I can view unit data using Plan Text, BBCode, and Markdown, but not HTML. The HTML view was the most useful and helpful for me. Is there something…

      36 votes
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        5 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Html view not working

        In the latest update the html view doesn't appear to be working. I'm on a note 9, no phone software updates since early this month just seems to have happened with this last app update.

        10 votes
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          7 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • many features don't show

          Using version 2.01.21 on Android Phone. The "View" function doesn't work at all (leads me to a blank page). Doesn't seem to matter if I use the "eye" symbol or the go to the menu and select "view." "Low Ram Mode" has no effect on this issue.

          Furthermore, if I got to the "About" page, the "About" is blank, as is "Report Bug" and "What's new."

          It was working and isn't after updating, though I don't know which version I was using prior to this version.

          Restarting the phone has no effect, nor does restarting the app.

          13 votes
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            4 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • 2.01.21 - on Android phone, all of the rules here vanished (I e I can create a list, but when I click the little eye symbol, it's blank

            As above. I've restarted the phone, reinstalled the app, refreshed the data. Nothing works. Can anyone help?

            5 votes
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              3 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • renew my supporter pass on desktop (windows10)

              I want to renew my supporter pass on desktop (windows10)
              Roster Editor v2.01.15 (current)

              Details:

              java.io.IOException: Failed to connect to URL: Bad Request (400)
              at net.battlescribe.a.c.a.a(BattleScribe:113)
              at net.battlescribe.a.c.a.a(BattleScribe:79)
              at net.battlescribe.desktop.d.d.a(BattleScribe:292)
              at net.battlescribe.desktop.a.b$3.a(BattleScribe:248)
              at net.battlescribe.desktop.a.b$3.doInBackground(BattleScribe:243)
              at javax.swing.SwingWorker$1.call(Unknown Source)
              at java.util.concurrent.FutureTask.run(Unknown Source)
              at javax.swing.SwingWorker.run(Unknown Source)
              at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
              at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
              at java.lang.Thread.run(Unknown Source)

              7 votes
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                3 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • 500 Internal Server Error

                No respository source, fails to update when I attempt. Version 20.01.19

                9 votes
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                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                • Application fails to open

                  I downloaded your Mac OS and I'm getting an "Unable to load Java Runtime Environment" error whenever I try to open it. I'm running Mojave for my OS. Any suggestions?

                  5 votes
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                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                  • The army roster is not shown in the app

                    What version of the app are you using?
                    2.01.21
                    What device are you using it on?
                    Galaxy Note 5 - Android
                    What version of iOS, Android, Windows or macOS do you have?
                    Android 7.0
                    Do you see an error message? What exactly does it say?
                    No error messages
                    What game system and army are you are having a problem with?
                    Warhammer 40k, all factions
                    Where did you get your data from?
                    From the official data suggested by Battlescribe
                    What are the exact steps you go through to make the error happen?
                    I created my army like I normally do. When…

                    1 vote
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                      2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Hades Breaching Drill

                      The Hades Breaching Drill is not selectable as a stand-alone model for the Death Korps of Krieg and it only goes alongside the veteran squad, but in a recent faq they explained that it can be taken alone to be put in a squad of Death Korps of Krieg combat engineers (as they are also sold together in the FW website) could you fix this in the next update please?

                      9 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • No data repositories

                        Battlescribe was working earlier today around 11:30 am - 1:30 pm on my iPhone. When I logged in to my Windows computer tonight around 7:00 pm, I tried to refresh the Warhammer 40k database on my laptop. I got errors saying that it could not update. I deleted the Warhammer repository and tried downloading it again, only to find that neither the wh40k or Horus Heresy data was in the drop down list (it only had five or so options to download from.) I reinstalled BattleScribe and tried again with the same results. I then checked to see if it…

                        9 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Details: java.io.IOException: Failed to connect to URL: Bad Request (400) at net.battlescribe.a.c.a.a(BattleScribe:113) at net.battlescri

                          Details:

                          java.io.IOException: Failed to connect to URL: Bad Request (400)
                          at net.battlescribe.a.c.a.a(BattleScribe:113)
                          at net.battlescribe.a.c.a.a(BattleScribe:79)
                          at net.battlescribe.desktop.d.d.a(BattleScribe:292)
                          at net.battlescribe.desktop.a.b$3.a(BattleScribe:248)
                          at net.battlescribe.desktop.a.b$3.doInBackground(BattleScribe:243)
                          at javax.swing.SwingWorker$1.call(Unknown Source)
                          at java.util.concurrent.FutureTask.run(Unknown Source)
                          at javax.swing.SwingWorker.run(Unknown Source)
                          at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
                          at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
                          at java.lang.Thread.run(Unknown Source)

                          7 votes
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                            3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Roster printing format is horrible

                            It's just one giant unintelligent list. No page breaks, no cohesive structure or clear ordering of units, rules, notes, etc. It's very frustrating to try and sort and I've been hand-doing the page breaks myself to make up for it.

                            4 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Battlescribe 2.01.21 seems to be broken on android when viewing any non-gui pages (army lists, report bug page etc).

                              Battlescribe 2.01.21 seems to be broken on android when viewing any non-gui pages (army lists, report bug page etc). Spoken with other users who have the same issue. Wasn't an issue a week or so ago.

                              1 vote
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                                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                              • BattleScribe HTML view for armies not working

                                When I try to view my army or lists for any game the HTML view is not working.

                                4 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Didn't show any html

                                  Hi. I've a huawei p20 pro. And my battlescribe is the 2.01.21
                                  It didn't show any html page (didnt show error message ) . I've tryed different datas and can't see my rosters. Also the report a bug, what's new and about windows appears totally blank

                                  3 votes
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                                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                  • My data repository

                                    Data Repository issue
                                    I was updating for the new 40k FAQ changes and I deleted my data repository files but not my rosters and it seems when I try to get those back, it keeps giving me an error message. I can still do my two game list building I have no Repository and it won't let me redownload it.

                                    9 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • unable to update my supporter status

                                      unable to update my supporter data, i've paid for it and my account shows the payment has been processed.

                                      When I try to update the data in the client it receives a following error.

                                      Details:

                                      java.io.IOException: Failed to connect to URL: Bad Request (400)
                                      at net.battlescribe.a.c.a.a(BattleScribe:113)
                                      at net.battlescribe.a.c.a.a(BattleScribe:79)
                                      at net.battlescribe.desktop.d.d.a(BattleScribe:292)
                                      at net.battlescribe.desktop.a.b$3.a(BattleScribe:248)
                                      at net.battlescribe.desktop.a.b$3.doInBackground(BattleScribe:243)
                                      at javax.swing.SwingWorker$1.call(SwingWorker.java:295)
                                      at java.util.concurrent.FutureTask.run(FutureTask.java:266)
                                      at javax.swing.SwingWorker.run(SwingWorker.java:334)
                                      at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
                                      at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
                                      at java.lang.Thread.run(Thread.java:748)

                                      4 votes
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                                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 3 Drukhari Patrols gains 4 CP

                                        3 Drukhari Patrols gains +4 CP. This is a special Rule from the Drukhari Codex which is called "Raiding Force".

                                        But Batllescribe's Detachment CP Attribute does generates 0 CP.

                                        1 vote
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                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • App won't update

                                          For the last 6 or so months the app hasn't allowed me to update to the most recent version. I always choose the option to update once it's presented, but it never finishes and eventually gives me two error codes. This bug has been reported by a few of my friends who use the app as well (I think we all have androids), but haven't been able to successfully update in a long time. This bug needs to be fixed or it will cause you to loose business.

                                          2 votes
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                                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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